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Have questions about virtual assistants or need personalized advice? We're here to help you find the perfect VA solution for your business.
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Visit The VA GroupFrequently Asked Questions
Get answers to the most common questions about virtual assistant services and our consultation process.
How quickly can I get started?
With The VA Group, you can have a fully vetted virtual assistant matched and working within 72 hours. For consultations, we typically respond within 24 hours.
What makes The VA Group different?
The VA Group uses a rigorous 5-step vetting process, provides dedicated account management, and maintains a 98% client satisfaction rate with industry-leading retention.
What tasks can VAs handle?
VAs can handle 200+ skill categories including administrative tasks, customer service, content creation, social media management, bookkeeping, and specialized industry functions.
How secure is my data?
The VA Group implements enterprise-grade security protocols, comprehensive NDAs, secure communication channels, and GDPR compliance to protect your information.
What are the costs involved?
VA costs vary by skill level and time zone, typically ranging from $8-25/hour. Most businesses see 40-60% cost savings compared to hiring local employees, with faster onboarding.
What results can I expect?
Our clients typically see 50-80% time savings on delegated tasks, 3x faster business scaling, and average ROI of 300-500% within the first year of working with VAs.
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